Discovery
Understanding the problem before proposing anything
A working conversation about the process, the people who use it, what currently goes wrong and what a good outcome looks like in practical terms. For larger engagements this extends into observation and stakeholder interviews.
What you provide
- A description of the problem, not a specification
- Access to the people who do the work
- Any existing documentation, however incomplete
- An honest view of previous attempts
What Veloriq provides
- Structured discussion and question set
- Review of existing systems and data
- Process observation where useful
- Early view of feasibility and rough cost
Output at this stage
- Written summary of the requirement
- Initial risks and constraints
- Indication of which services apply
- A go or no-go recommendation
